Client Care

Sit back, relax and enjoy your new system knowing that Tech Dwellings has you covered for the life of your purchase. With our pre-packaged “Client Care” preventative maintenance plans, you can expect your products to be running at optimal performance at all times. You already made the right choice with Tech Dwellings for superior solutions and top of the line products… make sure those products keep performing like the day you purchased them.

Each Client Care package offers proactive preventive maintenance visits, priority response times for resolving potential equipment issues, and discounts on additional service(s), emergency visits, and / or replacement parts.

 

Bronze

Silver

Gold

Cost (Annually):

 Call

Maximum:  3% of Installed System

(whichever is greater)

Call

Maximum: 4% of Installed System

(whichever is greater)

Call

Maximum: 5% of Installed System

(whichever is greater)

 

 

 

 

Maintenance Visits:

(1) free per year 

(1) free per year

(2) free per year

 

 

 

 

Included with visit:

 

Dust off equipment

Inspect equipment for wear

Check for Firmware Updates

Complete Systems Test

Fine-tune Systems Settings

Calibrate Audio and Surround Sound

  Adjust Subwoofer Levels  

Adjust Bass and Treble Levels

Check cable interconnects

Test / Verify Internet Connection

Test / Verify Wi-Fi Connection

Dust off TV screens

Check Remote Batteries

    Annual Inspection / Tune-up Visit

Document Visit

 

Dust off equipment

Check for Firmware Updates

Complete Systems Test

Fine-tune Systems Settings

Calibrate Audio and Surround Sound

  Adjust Subwoofer Levels  

Adjust Bass and Treble Levels

Check cable interconnects

Test / Verify Internet Connection

Test / Verify Wi-Fi Connection

Dust off TV screens

Check Remote Batteries

Annual Inspection / Tune-up Visit Document Visit

 

Dust off equipment

Check for Firmware Updates

Complete Systems Test

Fine-tune Systems Settings

Calibrate Audio and Surround Sound

  Adjust Subwoofer Levels  

Adjust Bass and Treble Levels

Check cable interconnects

Test / Verify Internet Connection

Test / Verify Wi-Fi Connection

Dust off TV screens

Check Remote Batteries

 (2) Annual Inspection / Tune-up Visits Document Visit

 

 

 

 

 

Plan Benefits:

Maintenance Visit, as per above

5% Discount – Replacement Parts

5% Discount – Equip. Upgrades

5% Discount – Service Labor

5% Discount – Installations Labor

Priority Response Time

10% Discounted Emergency Rates

10% Discount on Remote Monitoring

5% off Alarm Monitoring

Online Ticketing System

Free General Phone Support

 

 

Maintenance Visit, as per above

7% Discount – Replacement Parts

10% Discount – Equip. Upgrades

10% Discount – Service Labor

        8% Discount – Installations Labor

Priority Response Time

15% Discounted Emergency Rates

15% Discount on Remote Monitoring

5% Advanced Ship Discount

10% off Alarm Monitoring

Online Ticketing System

Free General Phone Support

 

 

Maintenance Visits, as per above

10% Discount – Replacement parts

15% Discount – Equip. Upgrades

15% Discount – Service Labor

12% Discount – Installations Labor

3-Biz Day Guaranteed Response Time

20% Discounted Emergency Rates

20% Discount on Remote Monitoring

10% Advanced Ship Discount

20% off Alarm Monitoring

Online Ticketing System

 Free General Phone Support

 

 

 

 

 

Labor Rates:

Contact Us

5% Discount

10% Discount

15% Discount

 

 

 

 

Programming:

Contact Us

5% Discount

10% Discount

15% Discount

 

 

 

 

Emergency Rates:

Contact Us

10% Discount

15% Discount

20% Discount

 

If you are an existing Tech Dwellings client and would like further information on our client care programs, or if you would like a custom quote based on an existing system, please contact us.

 

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